- General Information
These Terms & Conditions govern the use of the website and the purchase of artworks from Sopko Gallery.
Seller:
Sopko Galeria s.r.o.
Hlavná 30
040 01 Košice
Slovakia
Email: info@sopkogallery.com
By accessing this website and placing an order, you agree to these Terms & Conditions.
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- Nature of the Artwork
All artworks offered are:
• original, unique, or limited edition pieces
• created with individual artistic expression
• subject to minor variations (color, texture, detail)
These characteristics are not considered defects but part of the authenticity of the artwork.
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- Orders and Contract Formation
• All orders are subject to acceptance by the seller
• The contract is concluded upon confirmation of the order
• We reserve the right to refuse or cancel any order at our discretion
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- Pricing and Payment
• All prices are listed in EUR (€) unless stated otherwise
• Prices may or may not include VAT (clarify based on your setup)
• Payment must be completed before shipment
Accepted payment methods will be displayed at checkout.
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- Shipping and Delivery
• We ship internationally
• Delivery times are estimates and may vary
• The customer is responsible for any:
• customs duties
• import taxes
Risk of loss or damage passes to the customer upon delivery.
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- Return & Refund Policy
All sales are considered final.
Returns and refunds are only accepted where required by applicable law.
Please refer to our Return & Refund Policy for full details.
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- Right of Withdrawal (EU Consumers)
If you are a consumer within the European Union:
• You have the right to withdraw from the contract within 14 days of delivery
• You must notify us via email
Exceptions apply (see below).
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- Exceptions to Withdrawal
The right of withdrawal does not apply to:
• commissioned artworks
• custom-made or personalized pieces
• artworks modified upon request
These purchases are final and non-refundable.
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- Condition of Returns
If a return is made in accordance with applicable law:
• The artwork must be returned in original condition
• The customer bears:
• return shipping costs
• responsibility for safe packaging
• risk of damage during return
We reserve the right to refuse refunds if conditions are not met.
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- Claims and Complaints
If you receive a damaged or incorrect item:
• Contact us within 48 hours of delivery
• Provide photographic evidence
We will resolve the issue in accordance with applicable law.
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- Intellectual Property
All content on this website, including:
• images
• artworks
• text
• branding
is the intellectual property of Sopko Gallery or the respective artist.
Any reproduction, distribution, or use without permission is strictly prohibited.
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- Limitation of Liability
To the maximum extent permitted by law:
• We are not liable for indirect or consequential damages
• Our liability is limited to the value of the purchased artwork
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- Privacy
Personal data is processed in accordance with applicable data protection laws (GDPR).
Please refer to our Privacy Policy for full details.
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- Governing Law
These Terms & Conditions are governed by the laws of the Slovak Republic and applicable European Union law.
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- Final Provisions
We reserve the right to update or modify these Terms & Conditions at any time.
The version published on the website at the time of purchase applies.